Membership Essentials

Welcome to Cut + Flow.

Your membership is more than classes, it’s access, flexibility, and being part of a community that supports your consistency.

Here’s everything you need to know to make the most of it.

XFormer

+

MAT

+

XFormer + MAT +

Book Your Classes

When you book your first class on your membership, a membership agreement will appear.

Please take a moment to review it and let us know if you have any questions. We’re here to help and excited to have you moving with us.

Book your class

Not a member yet? Check out our New Client [Introductory] 1 Month Unlimited Special

New clients

The Cut + Flow App

The Cut + Flow app is where you manage your membership, track your progress, and stay connected to everything happening at the studio. From booking classes to joining challenges, the app keeps everything in one place so your routine stays simple.

Available on App Store for iPhone and Google Play Store

Your Home Dashboard

Your dashboard gives you a quick snapshot of everything happening in your membership.

View your completed classes, access your membership details, and see upcoming reservations at a glance. It’s the easiest way to stay organized and keep your schedule flowing.

Challenges

Join studio challenges directly through the app and track your progress in real time.

Seasonal challenges add a fun layer of motivation, encouraging you to stay consistent while connecting with the broader Cut + Flow community.

Goals + Progress

Set personal class goals, track your weekly streaks, and celebrate milestones along the way.

The app’s progress tools help you stay consistent and see how your practice evolves over time.

App Store for iphone
Google Play Store

Your membership perks

Membership comes with built-in benefits designed to support your routine, inside and outside the studio.

  • 25% off class credits and packages

    Need additional sessions beyond your membership? Members receive discounted credits and packages to supplement their schedule.

  • 20% off in-studio workshops

    We host a rotating calendar of workshops throughout the year. Members receive a discount on select in-studio offerings.

  • 10% off select Cut + Flow branded merchandise

    Because good movement deserves good merch.

  • Complimentary membership freezes

    Members receive 2 complimentary freezes per calendar year, each ranging from 7 days up to 3 months.

  • Guest passes

    Share the experience with the people in your life. Guest passes refresh on billing date and must be used within the active billing cycle.

    Limited Memberships: 1 guest pass per month

    Unlimited Memberships: 3 guest passes per month

  • More Member Perks - Coming Soon

    We’re continuing to expand what it means to be a Cut + Flow member to include partner discounts, members-only events, and additional community experiences. Details will be shared via email, in-studio, and in the app as these offerings launch.

Membership Guidelines

Late Cancel, No-Show + Waitlist Policy

Introductory + Unlimited Members

  • Reservations must be canceled or changed at least 12 hours before class

  • Late cancellation: $15

  • No-show: $25

  • One late cancellation is automatically waived per calendar month

Limited Members

  • Cancel at least 12 hours before class to retain your credit

  • Late cancellation or no-show results in loss of class credit

Waitlist Policy

If a class is full, you may join the waitlist through the app or online.

  • If a spot opens 2 hours or more before class, you’ll be automatically added and notified.

  • If a spot opens within 2 hours of class, you may get a text message with a booking link or from a member of our team to claim the spot.

  • You may remove yourself from a waitlist at any time without penalty.

To respect the waitlist, spots may be released if you have not arrived within 5 minutes of the scheduled start time and we haven’t heard from you.

Late Arrival Policy

Mat classes, including yoga and mat pilates, allow a 5-minute grace period after the scheduled start time.

Clients arriving within 5 minutes of class start may be admitted. Once the 5-minute window has passed, late entry is not permitted in order to maintain a safe and uninterrupted class environment.

If you arrive after the grace period, you will be checked in to avoid a no-show fee, and the class will count toward your usage.

Membership Freezes

  • Memberships may be frozen up to 2 times per calendar year

  • Each freeze must be at least 7 days and no longer than 3 months

  • Billing is paused during a freeze, and freeze time does not count toward your commitment

  • Freeze requests must be emailed to memberships@cutandflowstudio.com at least 3 business days prior, including both start and end dates

  • Additional freezes beyond the annual allotment are available for $15 per month.

Membership Changes

All membership changes require at least 7 business days’ notice prior to your next billing date and must be submitted via email.

Upgrades

  • Allowed during an active commitment

  • Upgrading resets the commitment to a new minimum commitment period

Downgrades

  • Available after the initial commitment has been fulfilled

Weather + Studio Closures

If the studio remains open, standard cancellation policies apply

If the studio closes due to weather or emergency, affected classes will be canceled without penalty

Age Requirement

All clients and guests must be 18 years or older.

Meet the team

Our instructors are the heart of Cut + Flow. Each coach brings their own energy, expertise, and perspective to the mat + machine studios.

Explore our instructor team and discover the people who guide your practice.

Our Instructors

Questions?

If you ever need support, clarification, or help navigating your membership, reach out to us at memberships@cutandflowstudio.com

We’re glad you’re here.